Your claims intake and reporting processes are too important to entrust to a provider who isn’t meeting industry best practices – but what should you look for in a prospective claims intake partner? We’ve compiled a list of the 9 best practices your provider should be following to ensure best-in-class service and delivery.
It’s not enough for a claims intake provider to accommodate your current claims volume: can they scale to meet the growth of your business, or react seamlessly to a sudden spike due to catastrophe? Do their systems and processes allow for total customization to meet the unique demands of your business? Do they conduct real-time, automated integrity checks on claims to ensure data quality and accuracy?
