2018 Ethics & Compliance Policy & Procedure Management Benchmark Report

Policies create the foundation of an organization’s compliance program. They ensure employees have clear communication around behavior expectations and a consistent approach to critical tasks.

Is your policy management process strong enough to support the critical elements of an effective compliance program?

Over 1,200 E&C professionals, across multiple industries, weighed in about their approach to policy and procedure management.

This report provides insights to questions such as:

  • What are organizations doing to be more efficient about managing and distributing policies?
  • What are the key challenges faced by policy management programs?
  • How do organizations ensure employees understand and adhere to policies?
  • Are organizations satisfied with their current approach to policy management?
  • How are organizations measuring program results?


Here’s a sneak peak of the report!

Key Takeaway #1

Increasing Policy Awareness is a Top Priority

Organizations are prioritizing efforts towards ensuring employees are aware of policies and regulations they must follow. This shows that companies are still struggling to get their messages of ethics and compliance out and internalized by employees.

Key Takeaway #2

Organizations Agree on the Value of Having a Code of Conduct and Effective Policies in Place

The top elements included in almost every ethics & compliance program are policy related. However, employees may not be aware of these policies, as evidenced by other responses stating that training employees on policies is a primary challenge for most programs.

Key Takeaway #3

Case closure times continue to climb year over year. From a median of 32 days in 2011 to 46 days in 2015, case closure times continue to increase dramatically. Could this be an indicator that organizations do not have sufficient resources to address the volume of reports they are now consistently receiving? Find out what our experts think in the report.

Get the Full Report

Download the full report to read additional analysis and advice on improving your program.