We analyzed almost 1 million reports from 2,400 organization’s internal reporting programs to produce this year’s benchmark data. Use our findings to put your company’s data into context and answer questions like: Am I getting enough reports or too many compared to like-sized companies? Are there reports of misconduct you’re not collecting? How effective is your organization at managing and investigating cases?
Here’s just a few of the insights from the data, download the report to see all the takeaways!
Report Volume Remains at an All-Time High. For seven years we’ve seen a significant rise in the reporting rate—a 56 percent increase since 2010. See what trends might be influencing this elevated level of reporting inside the full report.
Web and hotline reporting channels aren’t enough. Organizations that documented reports from “all other methods”, such as walk-in/open door, manager submissions, letters, and direct emails, captured 58% more reports than organizations that captured reports made through web and hotline channels alone.
“All Other Methods” reports are substantiated at a significantly higher rate than reports received via hotline and web. This highlights the importance of having a process to systematically capture reports from walk-in/open door, manager submissions, letters, and direct emails.